Refund Policy

1. 7-Day Money-Back Guarantee

Subscription plans and credit packs include a 7-day money-back guarantee from the initial purchase or renewal date. If you have used less than 10% of the allocated credits, you may request a full refund within 7 days.

2. Refund Eligibility and Calculation

For requests made within 7 days where 10% or more of the allocated credits have been used, any refund is calculated pro rata after deducting actual usage.

3. Refunds After 7 Days

We may consider requests more than 7 days after the transaction where the service materially failed to deliver promised functionality, case by case.

4. Technical Issues

If Spec is materially non-functional because of a technical issue on our side, we will work to resolve it. Where we cannot, we may issue a full or partial refund.

5. Refund Process

Approved refunds return to the original payment method and typically take 5–10 business days. Associated credits are removed from your wallet.

Questions? Contact support@tryrecursive.com.